Strikes: compensation between 10 and 91 euros for Navigo RER and Transilien subscribers

Navigo season ticket holders on the SNCF-operated RER and Transilien lines will be entitled to compensation of between €10 and €91.30 as a result of the strike that has affected the network as part of a dispute over a reform of the backlog. “More than 2 million subscribers should be entitled to a refund”, said Thursday, May 25 in a press release from Ile-de-France Mobilités (IDFM). The regional transport authority specifies that a platform for submission of compensation claims will be set up “In July 2023”.

“Twenty-nine branches of the train line saw a 33% reduction in service for at least one day.” A theoretical offer, explains IDFM. “Some had more than twenty days of service below 33%. » Each day below the minimum service entitles you to a compensation of €2.80 per day for a monthly or annual Navigo pass.

“Compensation for passengers’ hardships”

A minimum compensation of €10 is provided for subscribers who have taken SNCF-run lines affected by strikes for one, two or three days, such as the Massy branch of RER C or line L. Beyond that, compensation is €2.80. 10 euros extra per day “Compensation for passengers’ hardships”According to IDFM. Thus, the compensation is between €21.20 (line N Paris-Nantes, for example) and €91.30 (line R Paris – Montereau via Héricy).

Redemption Passes are Monthly Navigo (including Discovery Pass and on smartphones, Monthly Pass with 50% discount and Solidarity Pass 75%), Annual Navigo – including high prices – also Imagine. R student and school pill.

These packages “The strike should be in force for at least one month [entre janvier et avril] concerned branches”IDFM in detail. “A dedicated platform will be launched in July 2023 to allow interested subscribers to submit claims for compensation”Clarified by the Ile-de-France Transport Authority.