Leadsales launches the first no-code chatbot in Latin America to boost sales on WhatsApp

Main salesa complete technological platform specialized in message management WhatsApp, Facebook and Instagram, unifying them into one RCMP which prioritizes information, presented the first No-Code Chatbot in Latin America.

Roby PenacastroCEO of Leadsales, explains that the objective of this new tool is to democratize access to technologies that improve conversational commerce: “This innovation “It allows businesses of all sizes to harness the potential of WhatsApp for their sales, without requiring extensive coding knowledge.”

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For the small and medium enterprises (SMEs), failure to provide immediate responses to high volumes of customer queries and requests can result in lost valuable sales opportunities and an unsatisfactory customer experience.

This gap in the management of communication not only affects the efficiency operational, but can also damage the image and reputation of the company. In response to this need, Leadsales developed this tool, aware of the importance for companies to consolidate their sales across the trade of conversation.

“Our tool represents an important step in optimizing enterprise conversation management. By consolidating all interactions into columns without the need to modify them. platformwe enable our clients to quickly classify and respond to their business’s priority requests,” he explains. Penacastro.

The first Chatbot without code Leadsales offers the possibility of managing common requests through an automated menu, followed by effective categorization and filtering that simplify the work of those responsible for managing requests from potential customers, to optimize deadlines and classify messages that, in some cases, can result in personalized attention.

Among the benefits that this promises new tool, highlights the possibility of tripling sales in the first three months, for those who integrate this new technology into their strategies. In addition to optimizing the time of staff responsible for interaction between the company and its potential clients.

“Our new Chatbot without code is designed to give an extra boost to SMEs who are already using social media advertising services to increase their sales. This tool aims to make the most of the customer acquisition that these companies have already achieved. We are convinced that this innovation will be fundamental to consolidate and expand the existing customer base of these companies, allowing them to reach new levels of success”, says Roby Peñacastro.

The CEO of Leadsales maintains that this tool allows companies to offer agile and efficient responses to high user demands for their products or services, thus giving them a clear competitive advantage. Additionally, it promotes the adoption of innovative sales strategies, leveraging changing digital consumer habits to strengthen its market position.

This launch represents a significant milestone for Leadsales, which currently has a portfolio of over 2,000 SMEs across 20 countries. His projects include developing and improving natural language processing technologies to maximize the benefits of conversational commerce.

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